SouthDoc is testing a text service, which would support people who are deaf or hard of hearing.
The out-of-hours GP service says it’s had significant engagement with Chime, a representative body for the deaf community, in an effort to put a system in place.
This is to ensure the appropriate processing of calls through SouthDoc.
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The system is undergoing a test environment, with the aim of rolling it out fully once that’s complete.
Fianna Fáil councillor Johnnie Wall previously called on SouthDoc to establish a text service, to cater for people who are deaf or hard of hearing.
