The Health and Information Quality Authority has published its latest report into Kenmare Community Nursing Unit.
Following an unannounced one-day inspection, it was deemed compliant with twelve regulations, partially compliant with three, and non-compliant with four.
The HIQA inspector found that residents were generally supported to enjoy a good quality of life.
Access to healthcare services was also good.
However, improvements were required in a number of areas at the Kenmare Community Nursing Unit including notification of incidents and fire precautions.
The inspector stated that residents provided mostly positive feedback, adding that they described the unit as a pleasant place to live, with kind and caring staff.
Although a comprehensive training schedule was in place, with most mandatory training up to date, the inspector found improvements were needed in training related to care planning.
She noted a lack of staff knowledge in maintaining detailed care plans, as well as limited awareness of incident notification requirements.
The HSE (Health Service Executive), which runs the unit, has since appointed a link person to support nursing staff in improving care planning practices.
All staff nurses have received refresher training on documentation requirements.
The inspector also noted that two pressure ulcers had not been included in the required quarterly notifications for the last quarter of 2024.
The HSE has committed to submitting the outstanding notifications and ensuring that all staff escalate and report critical incidents correctly.
During the inspection, it was also found that complaints were not always investigated appropriately.
Two complaints lacked records of outcomes or written responses, which breaches regulatory requirements.
The care provider stated that all complaints are now logged and investigated as learning opportunities.
The unannounced inspection was carried out on Thursday, 6th March.
