Irish Water and Kerry County Council working to repair a burst water main serving Killarney, Tralee, Castleisland, Firies, Farranfore, Castlemaine, Ballymacelligott, Fenit and surrounding areas. Alternative water supplies available in Tralee, Killarney, Firies/Farranfore, Ballymacelligott, Cordal, Barraduff and Abbeydorney from approximately 12 noon today.
Alternative water supplies (mobile water tankers) will be available at the following locations: Tralee: Mounthawk, O’Donnell’s Bar, Brandon Car Park, Manor Shopping Centre and St. Brendan’s Church - Killarney: Rock Road Car Park - Firies/Farranfore Firies Church Yard - Ballymacelligott Clogher Church Yard - Cordal Graveyard - Barraduff Community Centre - Abbeydorney Village
Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.
Dedicated water service crews were mobilised last night and the pipe was repaired in the early hours of this morning. The section of burst pipe has been repaired and crews are working to gradually reintroduce water to the network. It is expected that water supply will begin to return to customers over the course of the day.
In the meantime, Irish Water has prioritised water supply to hospitals in the area. Irish Water and Kerry County Council are mobilising alternative water supplies at the above locations and these will be available throughout the affected areas from approximately 12 noon today.
Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.
Irish Water’s customer care helpline is open 24/7 on 1800 278 278 and customers can also contact Irish Water on Twitter @IWCare with any queries. For updates, please see the water and supply services section of our website.
