IT problems at Kerry General means non-emergency blood tests can’t be processed

The HSE has asked doctors in the county not to send blood tests to the laboratory at Kerry General Hospital because of a technical problem which could last for up to a week. Non-emergency blood tests are not being dealt by the laboratory following the failure of their computer system. It means only very urgent blood samples are being accepted by the hospital. Kerry General Hospital, Tralee In a communication sent to GPs in Kerry – which has been seen by Radio Kerry News – the HSE says that they are having problems with their laboratory information system. The system which prints up reports following blood testing could be down for up to a week. The labs affected are in Kerry General, Cork University Hospital, Mallow General and Bantry General. The IT problem does not prevent blood tests being carried out but means that test reports cannot be produced for doctors and their patients. The HSE has therefore asked doctors only to send in urgent specimens for processing until further notice. Sources have expressed concern that the problem will mean the cancellation of non-emergency blood clinics in the short-term and could cause a backlog of tests. The HSE says that its IT staff are working 24/7 to resolve the issue but has advised that the problem could be prolonged.