HIQA inspection finds bags of soiled incontinence in corridor of Kerry nursing home

A HIQA inspection has found bags of soiled incontinence were left in the corridor of a North Kerry nursing home.

The Health Information and Quality Authority carried out an inspection in Oaklands Nursing Home in Derry, Listowel, over two dates in May of this year.

The centre was found to have increased levels of non-compliance, following a previous inspection in April 2017.


The inspection revealed 14 code violations in the privately-owned, 39-resident nursing home.

HIQA inspectors found staff hours were totally inadequate to ensure the cleanliness of the centre and a number did not have up-to-date mandatory training.

Infection control standards were non-compliant; soiled incontinence was placed directly into bins and not bagged first to minimise the odour.

These bins were left in the corridors all day, despite staff having received training in infection control.

A complaints log for clients was not made available to the inspectors despite numerous requests.

The inspection also noted the provider was mixing its own cleaning products and staff were using bottles that did not contain any labels of what was in the bottle.

There was also no record kept of a large sum of money handed in for safekeeping by a resident.

In response to the report, the provider, Bolden Nursing Limited, says it’s employed a third cleaner, undertaken an audit of staff files, reviewed its operational procedures, and mandatory fire training has been completed by all staff.