A member of the Kerry Money Advice and Budgeting Service says banks are not engaging with customers in mortgage arrears in all cases.
The Abhaile scheme has been launched recently by the Government to help people in serious mortgage arrears.
Ger O’Brien is a dedicated mortgage arrears advisor with Kerry MABS.
He hopes this new scheme will encourage those in mortgage arrears and banks to engage properly.
Mr O’Brien says banks are prepared to negotiate with people if a reasonable proposal is put in front of them but they still have work to do: