An organisation representing the car rental sector has responded to claims that the spending power of visitors to Kerry has been limited by hire companies taking large deposits.
The issue was raised at a meeting of Kerry County Council, where Cathaoirleach Pat McCarthy said a number of people had amounts of up to €3,000 held on deposit on their credit cards.
However the Car Rental Council of Ireland says these security deposits only arise when a customer declines to buy adequate insurance. At a recent meeting of Kerry County Council, Cathaoirleach Pat McCarthy accused car hire companies of limiting visitors’ spending power while in Kerry by holding large amounts on deposit on their credit cards. Councillor McCarthy said he had correspondence from a number of people affected, alleging amounts of up to €3,000 were held on deposit on their credit cards, and he was shocked by this:
As a result of the issue being raised at the council, representatives of the car hire sector have been invited to address Kerry County Council’s next meeting.
Meanwhile the Car Rental Council of Ireland says security deposits are rarely as high as €3,000, but do arise when a customer declines to buy an adequate collision damage waiver to cover charges if a car is damaged.
They say most customers avoid any security deposit by buying an excess waiver.
The Car Rental Council of Ireland adds that sometimes customers looking for cheap car rental rates make their reservations through brokers and agents, and don’t always check the terms which involve extras to be paid on collecting their rental car.