Computer system causes delays for school bus tickets

Bus Éireann will issue temporary tickets to thousands of school students after delays caused by its new computer system. Around 115-thousand primary and second level students use the annual school bus service – and so far only 82-thousand tickets have been issued. Kerry families have also been hit by the delays. Families are being advised that evidence of payment will be accepted on buses this week. Tralee-Bus-Eireann-1024x768 Bus Éireann is blaming the delay – which has left over 30-thousand schoolchildren without their bus tickets – on its new, centralised computer system. In the past the 650 euro annual tickets were issued at local offices. Bus Éireann says temporary tickets are being issued via email and post – to the tens of thousands of children going back to school this week – while evidence of payment will also be accepted. It says the remaining tickets will be issued and posted over the coming days – once payment or medical card details have been processed. It’s also advised that while the scheme’s closing date was August 1st – late payments will be accepted and tickets issued where seats remain available. Bus Éireann has set up a helpline for those having problems with the online system – it’s available on 1800 945 945.